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| Contact ReddyOrNot.com | ||||||||||
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We want to help you be prepared! Please send questions and comments to:
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Even considering the hurricane Katrina and Rita disasters, statistics indicate we are far more likely to have personal or family emergencies than on a community or national level. Change or loss of employment, major illness, death in the family, disability, or domestic emergencies (home fires or broken water pipes) can cause tremendous stress and disruption if you are not prepared ahead of time. Major Earthquakes, Hurricanes, Tornadoes and Floods with their accompanying catastrophic destruction of our utilities also continually loom over our heads. When you are prepared ahead of time you don't need to worry when disaster strikes. Of course, we will notify you by email if any substantial delays should occur. Please feel free to contact us with any questions you may have about your order. For your convenience we accept payment by Visa, MasterCard, American Express and Discover Card as well as personal or business checks. Guaranteed Against Loss - If through no fault of your own, you experience any unauthorized use of your credit card while purchasing items on our site, immediately follow the notification procedures required by your credit card company. Upon confirmation of credit card fraud, if your issuing company fails to waive your entire liability for unauthorized charges, ReddyOrNot.com will reimburse you for the remaining liability, up to a maximum of fifty dollars. Federal law limits your liability for unauthorized usage of your credit card to $50. Freight damage must be handled by the customer directly with the delivering carrier by either refusing obviously damaged packaging or by filing a damage claim directly with the delivering carrier if concealed damage is discovered after opening package. In cases of dissatisfaction with products please contact ReddyOrNot.com within 10 days of receipt of product. Product returns may be made only upon issuance of a "Return Authorization Number" from ReddyOrNot.com to our customer. Authorized returns must be shipped freight prepaid. Refund for 100% of the product price (not including freight) will be made upon satisfactory receipt of the undamaged merchandise in original undamaged containers. Your name, address, or other personal information will never be given or sold to any other parties. |
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